Sigma, Vienna Insurance Group

Automating Invoice Processing for Sigma, Part of Vienna Insurance Group

Local AI automation reduced monthly invoice processing from 10 person-days to 10 minutes.

Sigma, Vienna Insurance Group case study

Überblick

SIGMA is a market leader in the insurance industry in Albania and Kosovo, offering non-life insurance products including motor vehicle, property, and health insurance. Established in 1999 and part of Vienna Insurance Group since 2007, SIGMA engaged DataMax to automate their invoice processing to increase efficiency, eliminate errors, and free capacity.

Herausforderung

Invoice processing at Sigma was labor-intensive and inefficient. Every month, the accounting department spent around 10 person-days manually processing invoices — data entry, matching purchase orders, and capturing relevant details. The process was slow, prone to human error, and demoralizing for the team.

Vorgehen

We deployed AI models locally on Sigma's own infrastructure to meet internal data security and compliance policies, ensuring all processing remained on-site.

Lösung

We developed and deployed an AI Agentic system using Python and locally hosted Generative AI and ML models. The solution automatically reads and extracts critical data from a variety of invoice formats, matches them with relevant purchase orders, and populates the necessary fields directly into Sigma's accounting system.

Ergebnisse

Time reduction
10 person-days → 10 minutes per month
Error elimination
Human errors significantly minimised
Efficiency boost
Team freed for value-added activities
"My team and I have enjoyed collaborating with DataMax. Their technical expertise facilitated the seamless integration and optimization of our invoice processing process. We found the DataMax team to be dependable, demonstrating professionalism and dedication to meeting our project requirements. Their work quality and attention to detail stood out impressively. They actively provided detailed presentations and offered extended support to ensure a smooth transition of the project to our team, which was greatly appreciated. I am pleased to recommend working with DataMax."
Elvis HasaniElvis Hasani — Head of Risk Management, Sigma

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